ORDINARY ENTRANCE TICKET
The ordinary entrance ticket saves all data regarding date, time, entrance station, and vehicle class. This data is necessary to determine the exact toll at the exit station.
To do this, we kindly request all our customers to follow some simple rules in order to prevent the loss or deterioration of the ticket during the journey and by keeping the ticket at hand, being careful not to bending it and keeping it away from heat and magnetic sources.
In case of missed payments or loss of the entrance ticket, the customer will incur in the penalties prescribed according to the highway code (article 176).
In case the ticket machine is broken, every station is supplied with a large amount of pre-magnetized tickets, which will be delivered to the customer directly by the motorway’s staff.
The ticket must be then delivered directly to the collector agent at the exit station or in the specific slot of the Self-Service Machine. The amount due can be easily checked on the machine’s display.
TRANSIT CERTIFICATE AT THE SELF-SERVICE BOOTH
All exits with automatic machines, may issue a TRANSIT CERTIFICATE by pressing the specific button.
The transit certificate released by the self-service machine cannot be used for tax purposes. Invoices of tolls paid in cash or bank cards must be requested at the Headquarter Office or at the motorway’s Service Center by filling out a specific form and presenting the toll ticket. Forms are available at the Main Headquarters, at the Service Center, or downloaded from the Website.
Attention:if the transit certificate issued by the self-service machine is a missed payment Report; In this case, the letter “R“will be printed under the PAYMENT METHOD caption.
The ticket must be then delivered directly to the collector agent at the exit station or at the specific slot of the Self-Service Machine. The amount due can be easily checked on the machine’s display.
The toll has to be paid within 15 days from the transit date using one of the following methods:
- Online payment using credit cards
- Directly at the Autostrada dei Fiori SpA Services Center
- At manual exit stations
- Cash deposit on the post office checking account of Autostrada dei Fiori SpA:
- n.00264184 – c.p., 103 -181000 Imperia(*) for A10 stations (Spotorno <-> Ventimiglia)
- c/c n° 1016582288 for A6 stations (Torino <-> Altare)
- Bank wire transfer to Autostrada dei Fiori SpA.:
- Banca Carige SpA., via Berio 2, 18100 Imperia – IBAN : IT88 W061 7510 5000 0000 1655 980 – BIC/SWIFT : CRGE IT GG 300 – CIN W(*) for A10 stations (Spotorno <-> Ventimiglia)
- Intesa San Paolo piazza San Carlo,156 – 10121 Torino, IBAN IT90C0306901000100000004305 SWIFT BCITITMM for A6 stations (Torino <-> Altare)
(*) Specifying in the payment description field the vehicle’s plate number and the missed payment ID number printed on the front of the transit certificate.
In case of missed payment, documents may be forwarded to the Traffic Police – Fines Office – for further notifications of administrative fines in compliance with art. 176, paragraph 11 and 21 of the Highway code due to the violation of the obligation to pay tolls (in this case a fine of 85.00€ up to 338.00€ and the loss of 2 points from the driver’s license may be applied).
In case the amount due is not payed, a reminder letter will be issued and the amount will be also charged with inspection and dispatch fees (if VIACARD or ISO card are misread, no fees will be applied).To communicate with Autostrada dei Fiori regarding miss payment cases (Telepass problems, or if no longer in possession of the vehicle, etc.) you can download the “Customer Communication” form.
For further assistance and information contact the free number 800360335 (office hours – Italy only).