Privacy Policy

In compliance with the obligations deriving from EU legislation (European General Data Protection Regulation no. 679/2016, GDPR) and Italian legislation (Italian Legislative Decree no. 196 of 30 June 2003, Personal Data Protection Code) and subsequent amendments

Dear user,

We wish to inform you that, under the terms of arts 13 and 14 of the GDPR 679/2016 and art. 13 of Italian Legislative Decree 196/2003, information and data acquired by Autostrada dei Fiori S.p.A. will be processed observing the principles referred to in the same.

The disclosure is addressed to all parties that interact with Autostrada dei Fiori S.p.A. including through the corporate website.

1. Type of Data Collected

Autostrada dei Fiori S.p.A. collects certain Personal Data such as, by way of example, name, surname, date of birth, address, sex, nationality, e-mail address, any other data necessary for the purposes of managing the motorway service and any photographs of the vehicle in the event of route anomalies related to the toll due.

Personal Data may be entered voluntarily by the User while browsing the corporate website (cookie policy). Personal data may also be provided during use of the service if the conditions that require collection are met (for example toll anomaly, complaints, accidents, etc.)

The User assumes responsibility for Personal Data, also third party data, provided on the Facebook page, freeing the Controller from any liability.

Processing of all these Personal Data will be carried out observing the reference legislation. We remind you that it is not mandatory to provide your consent in order to use the motorway service.

2. Purposes of the Processing

The processing of the data collected is for the purpose of managing the motorway service, with specific reference to the contractual obligations deriving from use of the service and regarding the functions exercised institutionally by Autostrada dei Fiori S.p.A.:

  • communications with the user regarding the use of the service and of the infrastructure, as well as toll transactions and any requests associated with them, exercised by Autostrada dei Fiori S.p.A. in its capacity as Concessionaire of the A6 Turin-Savona and A10 Savona-Ventimiglia (French border) stretches;
  • communications with the user regarding safety deriving from use of the service and the infrastructure of the A6 Turin-Savona and A10 Savona-Ventimiglia (French border) stretches;
  • communications of a contractual nature with clients and/or suppliers regarding administrative, commercial, fiscal and legal relationships that can derive from them (including data acquired for managing Telepass or other contractual relationships – e.g. sale of Viacard products – at the Albenga Punto Blu [Blue Point]);
  • interventions on the Autostrada dei Fiori S.p.A. Facebook page or website or via e-mail;

to guarantee any obligations deriving from the relationship established with the user.

3. Processing Methods

Personal Data may be processed on paper, in digital format and online and entered in the pertinent databases, which the operators may access and therefore become aware of. The operators may perform actions of consultation, use, processing, comparison and any other appropriate operations, including automated ones, observing the legal provisions necessary to ensure, among other things, the confidentiality and security of the data as well as their accuracy, updating and pertinence in accordance with the stated purposes.

In addition to this, we inform you that the computer systems and the software procedure used to operate the service and this website could, during their normal operation, acquire your Personal Data, the transmission of which is implicit in the use of the Internet communication protocols. This information, however, is not collected to be associated with identifiable data subjects, but may by its nature, through processing and association with data held by third parties, enable users to be identified. Such data include IP addresses or the domain names of the computers used by users to connect to the Website, URI addresses (Uniform Resource Identifier) of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters related to the operating system and software environment of the user. These data are used exclusively to collect anonymous statistical information on the use of the website and to check its correct operation. The data could be used to ascertain liability in the event of possible cybercrimes damaging the website.

We inform you that the data managed following contractual relationships established with Autostrada dei Fiori S.p.A. will therefore be processed observing the current laws Italian Legislative Decree 196/03 and Regulation (EU) 2016/679 and used only for purposes related to the proper performance of corporate activities and of the service offered.

4. Nature of Data Provision

Providing your data is:

  1. Obligatory for achieving the purposes connected with the obligations provided for in laws, regulations or community standards;
  2. Optional, but sometimes necessary for the correct establishment and/or continuation of the relationship with our Company, and for proper browsing on the website.

Any refusal to provide data, or incomplete data may make it impossible for the Controller to provide the services completely and to fulfil legal obligations.

5. Scope of Data Communication

Where necessary, in order to provide services, your data may be communicated to our Company’s personnel (to the Information Systems, Administration, Legal, Operations or Technical areas depending on the purposes to be achieved, possibly on the basis of the data subject’s request) and/or to third companies appointed by Autostrada dei Fiori S.p.A. “External Processors”, in relation to the activities carried out by them.

The above communication scopes do not require your authorisation because they are functional to providing services, defending a right in court or pursuing a legitimate interest of the controller. For any further communications that need your prior consent, we will proceed as such.

6. Data Storage Period

The personal data collected, also taking into account any choices of the data subjects related to erasure or revocations that are made during the processing, will be processed for a period corresponding to the needs for which they were collected, observing the contractual obligations entered into with the data subject or according to the legislative or regulatory provisions applicable or for a period considered consistent for defence in court.

7. Controller – DPO and Data Processors

The Data Controller, for all the purposes of the processing expressed in the present disclosure, is Autostrada dei Fiori S.p.A. (hereinafter “Controller”), with registered office in Imperia, at Via della Repubblica, 46 – 18100 Imperia (IM).

To implement the legal provisions and the operational functioning of a number of services, the following figures have been appointed:

DPO (Data Protection Officer) mail:;

Data Manager;

Persons Tasked with the Processing;

External Processors.

The complete list may be requested from the Data Controller via the privacy address:

8. Rights of the Data Subject

As provided for by law, you have the right to know which of your personal data are used, their origin, to check their accuracy or to request they are completed or updated, or rectified or restricted. You also have the right to request erasure, transformation into anonymous form or blocking of the data processed illegally, and, in any case, for legitimate reasons, to oppose their processing and to rectify or revoke consent previously provided, without prejudice to the legality of the processing based on the consent given before the revocation.

We inform you also that you have the right to make a complaint to the Personal Data Protection Authority, the contact details of which you will find at the following link

Requests may be managed via the address